🛡️ Your Purchase Guarantees: Easy Returns and Ethical Business
Welcome to the Terre d'Artisanat guarantees page. We know that buying handcrafted goods online requires trust. Our commitment is simple: to offer you a safe , transparent shopping experience aligned with our ethical values .
I. Our Product Guarantee: 30-Day Money-Back Guarantee 🔄
Each piece we select has a story and a soul. If, for any reason, your purchase does not meet your expectations, we promise to take it back .
* Extended Withdrawal Period : You have 30 days (from the date of receipt) to notify us of your intention to return the item.
* Simple Conditions: The item must be returned in its original condition, new, unused, and in its original packaging.
* Easy Procedure: Simply contact us at terredartisanat@hotmail.com to initiate the return. We will provide you with a prepaid return label and guide you through each step.
* Guaranteed Refund: Upon receipt and verification of the product, you will be fully refunded to the original payment method within 5 business days.
> ➡️ CTA LINK: Do you want to initiate a return?
Contact our customer service by clicking here.
II. Security of your Payment and Data 🔒
The security of your online transactions is our top priority.
* 100% Secure Payment : Our Shopify platform uses bank-level encryption (SSL) for all transactions. No credit card data is stored on our servers.
* Trusted Partners: We only work with globally recognized payment partners (Stripe, PayPal, Shop Pay) to guarantee smooth and secure transactions.
* Our Privacy Policy: We strictly adhere to our Privacy Policy to protect your information. We only use your data to process your orders and improve your experience.
III. Ethical Commitment: Guaranteed Authenticity
By buying from Terre d'Artisanat , you are doing more than just making a purchase: you are supporting a fair and humane business model.
* Guarantee of Authenticity: Each piece (whether a Balinese sculpture or a Moroccan stone) is sourced directly from trusted partners who guarantee handcrafted work, made according to local traditions. We guarantee that you receive a truly handmade product, not a mass-produced copy.
* Direct Support: We are committed to fair pricing that allows artisans and their communities to thrive. When you buy from us, you help preserve traditional skills.
* Total Transparency: For any questions about the origin of our products, please don't hesitate to contact us. We love telling the story behind our pieces!
IV. Need help? Contact a human
We are here to help you every step of the way.
* Email: terredartisanat@hotmail.com Guaranteed response within 24 hours
* Telephone: 06 02 92 11 67 Available Monday to Friday from 9am to 5pm
* Form: Contact our customer service here.
> SEE OUR NEW COLLECTIONS
Let customers speak for us
from 5 reviewsJe suis vraiment ravie de mon bouquet de fleurs en savon acheté sur ce site. C’est une très belle idée cadeau, à la fois originale et élégante. L’odeur est délicieuse, la présentation est soignée, et c’est parfait pour offrir à Noël ou pour toute autre occasion.
La personne à qui je l’ai offert a été très heureuse de ce cadeau unique et esthétique.
Je recommande vivement ce bouquet de fleurs parfumées en savon pour ceux qui cherchent un cadeau de Noël ou un présent personnalisé qui fait vraiment son effet.
Je recommande à tout le monde
J’adore Bali et je suis contente de trouver de l’artisanat balinais 😍
C’est une super décoration de Noël que j’ai installée sur mon sapin 🌲 elle est magnifique, je suis très contente ❤️
J’ai commandé pour offrir, la personne a été ravie. Très belle idée cadeau.
Blog posts
-
Sustainable Mining
Beautiful and authentic natural stones, yes… but never at the expense of people or the environment. Discover our Responsible Mining Guarantee.
Sustainable Mining
Beautiful and authentic natural stones, yes… but never at the expense of people or the environment. Discover our Responsible Mining Guarantee.
-
Amethyst: Its traditional properties and our ti...
Of cover the traditional virtues of the Amé Thystus, how to care for it to thrive serving his e energy and our commitment to authenticity hewn stones es. Guide compliant...
Amethyst: Its traditional properties and our ti...
Of cover the traditional virtues of the Amé Thystus, how to care for it to thrive serving his e energy and our commitment to authenticity hewn stones es. Guide compliant...
-
The fascinating world of Balinese artisans: a j...
Discover the fascinating world of Balinese artisans, where tradition and modernity meet. Immerse yourself in the heart of Bali and be captivated by unique creations crafted using ancestral techniques. Each...
The fascinating world of Balinese artisans: a j...
Discover the fascinating world of Balinese artisans, where tradition and modernity meet. Immerse yourself in the heart of Bali and be captivated by unique creations crafted using ancestral techniques. Each...
Best Sellers
-
Large Lampshade in Natural Banana Leaves – H36 x D34 cm
Regular price €26,99 EURRegular priceUnit price / perSale price €26,99 EURSold out -
Hanging lampshade in natural braided doum palm - 20x15cm
Regular price €22,99 EURRegular priceUnit price / perSale price €22,99 EUR -
Gold Angel Wing and Christmas Heart – White and Gold Festive Decoration
Regular price €12,99 EURRegular priceUnit price / perSale price €12,99 EUR -
Natural manufactured quartz cluster - Clear quartz (approx. 250-300 g 8 cm)
Regular price €60,00 EURRegular priceUnit price / perSale price €60,00 EUR
Collections
-
Interior Design
Create a cocoon that reflects you with our Home Decor collection, a...
-
All Fine Stone Products — Jewelry, Decor & Specimens
Discover all our fine stone products : jewelry (bracelets, necklaces/pendants, earrings, rings),...
-
Crafts & Handmade
Dive into the world of Terre d'Artisanat , where each object tells...
-
Soap Flower Bouquets – Scented Gift Sets
Discover our exclusive collection of scented soap flower bouquets , true decorative...